FAQs

Frequently Asked Questions

What is Yoursphere?


Yoursphere is a community where kids and teens create, connect and share.


Why should I join Yoursphere?


For lots of good reasons:


  • The most dynamic online home for you and your friends to connect, play, and share videos and photos
  • Spheres full of people interested in the stuff you care about
  • A private virtual world where you can create your own avatar, roller blade, go to the beach, fly, and more
  • Amazing gifts you get for free
  • Opportunities to earn a scholarship, mentorship, or once in a lifetime experience
  • Hundreds of FREE games
  • Kid and teen-only community (that means no one over 17)
  • Weekly contests with great prizes
  • Regular donations to youth philanthropies that help children and families, or to schools that need extra support


How do I become a member?


It's simple!


  • Go to www.yoursphere.com.
  • Click the "Join Now" button.
  • Supply the information requested.
  • You should be a member in less than five minutes.
  • I'm really not worried about online safety online. I'm smart enough to know not to give out personal details or meet people in person that I find online. Why do I need Yoursphere?


    First off, Yoursphere is the only community that gives you terrific rewards just for being an active participant. No matter what you think about our safety features, you gotta love the chance to score great stuff!


    Second, no one over 17 is allowed on the site. You can feel comfortable knowing that you are really interacting with your peers.


    Why would I leave all my friends on the other social networking sites to join Yoursphere?


    You don't have to leave anybody. Invite your friends to Yoursphere or have them come check it out on their own. Lots of people have profiles at multiple destinations these days. You'll soon see that you get a lot more out of a Yoursphere membership than anywhere else.


    How do I invite my friends?


    Easy. At the top of any Yoursphere page, click "Tell a Friend."


    Are you going to tell my parents about the pictures I post anywhere on the site?


    No. But what if your friend shows their parent and the pics you posted aren't cool with your friend's parent, so that parent calls your parent and .... you know how it goes. Be smart.

    Tip: Remember what you post anywhere online is out there for all kinds of people to see and never really goes away. So don't make the mistake of posting a picture somewhere that you know would cause embarrassment if an adult (or the wrong person) ever saw it. (Now, if you post something really objectionable at Yoursphere, we'll pull it down. This isn't the place to digitally tattoo yourself. Be glad).


    If I cancel my membership, do you guys delete my profile and everything I've created on Yoursphere?


    No. We'll keep your account and postings until you return.


    Profile / My Account


    I lost my password, what do I do?


    All you have to do is go to the log in page, and click on request a new one.


    How do I change my username, email address or password?


    On your homepage, go to "Edit My Profile." You can make changes from there.


    How do I change my default picture?


    Again, on your homepage, go to "Edit My Profile." You can upload a new photo right here. Keep in mind that this picture is visible to all Yoursphere members, so you may want to think twice before posting that baby photo of you that only your mom finds cute!


    How do I make my profile public/private?


    Your profile is automatically private. After accepting a friend they can see everything in your profile you've decided to share.


    How do I add photos?


    On your homepage click on "my photos" then the "Upload an image" button. You will be directed to an image upload page, where you can name, tag and caption your photos too.


    How do I add video?


    Simple: enter the appropriate sphere, and follow the instructions on the "submit sphere video" link.


    How do I delete comments on my profile page?


    That's an easy one. First click the delete button below the comment. Then confirm that you really, really want to delete it on the next page that pops us. That's it!


    By the way, if you delete a comment, then all comments about that comment get deleted too.


    How do I delete a person from my friends list?


    Go to your friend's profile page. Then just click the link to remove.


    If I decline a friend request, will that person find out?


    Shh! We won't tell if you won't tell.


    Spheres


    What is a sphere?


    Like a rec room or a skating rink, a sphere is a social hub where friends with like-minded interests, like Fashion or Sports, interact. Yoursphere members can join any sphere, and even create their own, about anything they wish, and invite their friends.


    How do I join a sphere that I'm interested in?


    Just go to the spheres home page and select the sphere you would like to join. Click the "Join" button on the top of the page.


    Can I join any sphere I want?


    Of course!


    What if I want to check out what's going on in a sphere, but I'm not a member?


    You can window shop through all the spheres by checking out their home pages. This way you can get a feel for what the individual spheres are all about before you join. No commitment needed.


    How do I create a new sphere?


    Easy as pie! (Actually, easier—have you ever made pie?) From any of the 12 sphere categories to which you are subscribed, click "create new sphere."

     

    Contests and Rewards


    How do I get credits?


    Share. Vote. Post. Just participate in the community and, through the magic of math, our algorithms figure out your credits.


    Do I ever stop earning credits?


    No, as long as you remain an active community member. Of course, you have to spend them. We don't let you keep rolling them over and over and over until the end of time.


    My friend and I have been members for the same amount of time and they have more credits than me. What's up with that?


    It's probably because they are more actively involved in the community. We reward all members equally based on their participation, so find out what they've been doing. Then double it.


    How long is it going to take me to earn credits to get the cool stuff you're giving away?


    It is longer than an episode of icarly but shorter than a school year. The time frame is really up to you. It depends on how much you participate in the community. There are some complicated algorithms that figure it out, but if you're a contributor in the community you'll see your points accumulating and, in time you will walk away with cool stuff. Visit the Rewards Gallery.


    Is there any fee for me to get free stuff with my credits?


    No.


    How do I redeem my credits?


    Go to the gift gallery and follow the instructions.


    Will you have more stuff for me to get with my credits than what you're offering right now?


    Gallery rewards are constantly changing and we are always looking for more cool stuff! Let us know what things you'd like to see and we'll see what we can do.


    Do I have to be a Yoursphere member to enter your contests?


    Yes.


    What are the rules for your contests?


    Depends on the contest. Every contest has a rules page. Click on the contest link for specifics.


    What if I win a contest, will I have to pay anything to get my prize?


    It wouldn't be a prize if you had to pay for it! But, if your prize is worth over $600, we're required by law to have your parents get a 1099 form. (It's for tax purposes, but that doesn't cost you anything.)


    I have a great idea for a contest in one of the spheres, how do I tell you about my idea?


    Explain your idea in the "feedback" box provided on your homepage. Tell us what you'd like to see on Yoursphere and we'll get back to you.


    Create Your Future


    What is the Create Your Future program?


    Yoursphere was founded to encourage and support youth. That's why the Create Your Future Program was created; to allow Yoursphere the chance to provide scholarships, internships, and mentorships, and to help members like you pursue their own goals and interests. And since everyone is unique, so are the opportunities afforded by Yoursphere. Perhaps you would like to intern for a pro soccer team? Or maybe attend dance camp, shadow a top fashion designer for a day, or score some help paying for college? You dream it up, we'll do our best to help you make it happen.


    For ideas, questions, or to support our Create Your Future Program, contact us at:
    CreateYourFuture@Yoursphere.com


    How can I get a scholarship?


    Participate in one of our scholarship opportunities.


    Giving Back


    Yoursphere makes quarterly charitable donations?


    Yup, we do! Every few months we donate a portion of net sponsor revenue to youth philanthropies that are nominated and selected by our members. That's right, you get to pick where the love goes!


    To be nominated, a charity can be local or global but it must directly benefit children, families, or schools. Each nominee is vetted for its efficiency and track record. From a list of approved charities, members then vote to select the one (or more, as the case may be) awarded Yoursphere's quarterly donation.


    For questions, or to support our philanthropic efforts, please contact us at:
    Philanthropy@Yoursphere.com


    Why are you giving money away?


    Well, we care about others and learned a long time ago that sharing is good. Plus, we've got a big mission statement, and one of our goals is to help make a difference in the lives of others in need.


    I've got a philanthropy in mind that I'd like to help. Can Yoursphere assist?

    Possibly. Send an email to our philanthropy team at: Philanthropies@Yoursphere.com